BondWise

Refund & Cancellation Policy

Last updated: 27 July 2026

This policy applies to the Detailed Reflection Report offered by BondWise at ₹299 (inclusive of applicable taxes).

Nothing is charged automatically

Tapping "Request Detailed Report" only records your request. No payment is taken at that moment. We contact you within one working day to confirm the scope and the amount before any payment is collected.

Cancelling a request

  • You may cancel a request at any time before you make payment, at no cost, by replying to our message or writing to support@bondwise.in.
  • If you have paid but we have not yet begun preparing your report, you may cancel and receive a full refund.

Refunds after payment

  • Full refund if we are unable to deliver your report, or if you cancel before work begins.
  • Full refund for a duplicate or accidental payment. Please tell us within 7 days.
  • Once the report has been delivered to you, it is a personalised digital product prepared specifically for your answers and is generally non-refundable.
  • If the delivered report is materially incomplete, or clearly does not reflect the answers you submitted, write to us within 7 days of delivery. We will revise it, or refund you if we cannot.

How to request a refund

Email support@bondwise.in from the address linked to your BondWise account, with the date of payment and the reflection concerned. We acknowledge refund requests within 2 working days. Approved refunds are returned to the original payment method within 5–10 working days, depending on your bank or payment provider.

Contact

For anything relating to payments, cancellations, or refunds: support@bondwise.in.