Refund & Cancellation Policy

Last updated: 7 October 2026

This policy applies to the BondWise Family Decision Pass at ₹999 (inclusive of applicable taxes).

What you pay for

• The Family Decision Pass is a one-time payment of ₹999.
• It is valid for 12 months from the date of purchase.
• There is no automatic renewal. You will never be charged again unless you choose to buy a new pass.

Our promise

If a detailed report fails to generate or is clearly broken, tell us within 7 days and we will regenerate it or refund the ₹999.

Duplicate or accidental payments

If you were charged twice by mistake, tell us within 7 days and we will refund the extra payment in full.

Earlier purchases

If you bought a detailed report or a Clarity Pass before the Family Decision Pass was introduced, you keep your reports and any unused credits.

How to request a refund

Email support@bondwise.in from the address linked to your BondWise account, with the date of payment and the reflection concerned. We acknowledge refund requests within 2 working days. Approved refunds are returned to the original payment method within 5–10 working days, depending on your bank or payment provider.

Contact

For anything relating to payments, cancellations, or refunds: support@bondwise.in.